Frequently Asked Questions

How many rounds of revision are there?

Up to three rounds of revision are included in each package. Additional rounds of revisions can be purchased if required for a fee of £1000 each.

How are you able to turn around the projects so quickly?

Our project process is tried and tested and relies on swift and efficient communication between us and you. Feedback cycles are kept to a maximum of 24hrs.

What deliverables can I choose from?

The total list of deliverables outside of your Brand Identity (Logo, Typography Guide, Colour Pallette) is dependent on the package you choose, however you are able to purchase additional items for a price of £400 each.

The list includes:

  • Menu Design

  • Signage

  • Uniform

  • Flyers

  • Badges

  • Business Cards

  • Letterhead

  • Loyalty Card

  • Social Media Profile Graphics

  • Social Media Templates (up to 8 designs)

  • Brand Photography Guide

  • Brand Guidelines

How do I pay you?

We require a non-refundable deposit of 25% of the project total prior to the project starting. After that, the project will be paid in three remaining milestones, each requiring 25% of the project fee. Upon completion of the project and payment of the final 25% you will be given all of your files.

  • Payment 1 (25%) Due in the form of a deposit prior to the project starting.

  • Payment 2 (25%) Due after the initial concept meeting

  • Payment 3 (25%) Due after all revisions are complete and you are 100% happy

  • Payment 4 (25%) Due after the project is signed off and before file delivery

What does the whole project timeline look like?

  • Payment 1 of 4 (deposit)

  • Project Starts:

  • Meeting to present initial concepts.

  • Payment 2 of 4

  • Revision Round 1

  • Revision Round 2 (if required)

  • Revision Round 3 (if required)

  • Payment 3 of 4

  • Project Sign Off

  • Payment 4 of 4 - Final Payment

  • Project Files Delivered